Effective Date: 07-04-2026

Who We Are

BioPure EnzyClean is an eco-conscious brand offering enzyme-based cleaning solutions through its digital platform (“Platform”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and in compliance with applicable data protection laws.

Roles We Play

Data Controller

We determine the purpose and means of processing your personal information when you interact directly with our Platform.

Data Processor

We may process certain data on behalf of trusted third-party partners such as payment gateways and logistics providers, strictly for service delivery purposes.

Our Commitment

We are committed to maintaining the confidentiality and integrity of your personal information. This means your data is collected only for legitimate purposes, used transparently, and protected through appropriate security measures. We continuously review our processes to ensure compliance with evolving legal and industry standards.

Personal Information Gathered

When you use our Platform, we collect information through different channels to ensure a seamless and efficient experience.

Information You Give Us

This includes details you voluntarily provide while interacting with us.

  • Identity & Contact Information: Your name, email address, and phone number.
  • Address Details: Shipping and billing information.
  • Transaction Information: Purchase history and order details.
  • Communication Data: Queries, feedback, reviews, or support requests.

You may choose not to provide certain information; however, this may limit your ability to access specific features of the Platform.

Information We Collect About You

We automatically collect certain technical and behavioral data when you interact with our Platform.

  • Technical Data: IP address, browser type, device information.
  • Usage Data: Pages visited, time spent, click behavior.
  • Location Data: Approximate location based on your IP address.

This information helps us improve website performance and enhance your user experience.

Information From Other Sources

We may receive additional information from third-party sources to improve service delivery and personalization.

  • Service Providers: Payment gateways and logistics partners.
  • Analytics Platforms: Tools that help us understand user behavior.
  • Marketing Partners: Platforms that assist with targeted communication.

Categories of Personal Information

The personal data we process can be categorized as follows:

  • Identity Data: Name and profile-related information.
  • Contact Data: Email, phone number, and address.
  • Transactional Data: Orders and payment-related details.
  • Technical Data: Device and browsing information.
  • Behavioral Data: Preferences and interaction patterns.

Consent

By accessing or using our Platform, you consent to the collection, storage, and processing of your personal information as described in this Privacy Policy. Where required, we will obtain your explicit consent, particularly for marketing communications. You may withdraw your consent at any time by contacting us or opting out of communications.

Purposes of Gathering Your Personal Information

We use your personal information to provide a seamless, efficient, and personalized experience across our Platform.

Order Processing & Service Delivery

Your information enables us to process transactions, manage payments, and ensure timely delivery of your orders.

Recommendations and Personalization

We use your data to understand your preferences and provide relevant product suggestions, improving your overall experience.

Communicate With You

We may contact you for order updates, service notifications, and respond to your queries or feedback.